After receiving your order, Buddha to Buddha will process your order. The items that are in stock will be delivered directly. Should the unexpected occur that, despite the words "in stock", the product is not available (this might occur in the exceptional case of two equal orders), we will contact you immediately. You will be informed about the expected delivery, or maybe you have seen an alternative product. If an item is not deliverable right away, than you will be informed by email about the expected delivery time. Did you ordered a wrong item or you want something else? No problem, if the package isn’t send yet, you can cancel your order. Send an email to store@buddhatobuddha.com or call +31 (0)88 20 51 000.
Shipping methods
Your order will be packaged with the utmost care and sent to your specified delivery address. The shipment will be sent with DHL Parcel Connect.
You can track your order with a Track and Trace-number that you automatically receive by email from us. If you are not at home at the time of delivery, the deliveryman can deliver the parcel to your neighbours or to a pick-up point in your area. In some cases the parcel will be offered again the next working day. Unfortunately, we have no influence on this.
Delivery conditions
- Delivery with DHL Parcel Connect
- Free home delivery for orders over £75. For orders below £75, the shipping costs are £14.99.
- Delivered Duty Paid (DDP) - We handle all duties, taxes, and fees
- The delivery time is 4-5 days
Holidays
Due to public holidays, you must take into account a longer processing time in order to avoid any disappointment. We will communicate via our webshop when we are closed.
Duties and taxes
Shopping with Buddha to Buddha just got even easier with our DDP (Delivered Duty Paid) shipping option. With DDP, you can enjoy a hassle-free international shopping experience, knowing that all duties, taxes, and fees associated with your shipment are taken care of by us. This means that you can focus on what really matters - finding the perfect piece of jewellery to add to your collection.
Products including engraving
Items with an engraving are not covered by the conditions for a return. These items are custom made after engraving and can therefore not be exchanged and/or returned.