After receiving your order, Buddha to Buddha will process your order. The items that are in stock will be delivered directly. Should the unexpected occur that, despite the words "in stock", the product is not available (this might occur in the exceptional case of two equal orders), we will contact you immediately. You will be informed about the expected delivery, or maybe you have seen an alternative product. If an item is not deliverable right away, than you will be informed by email about the expected delivery time. Did you ordered a wrong item or you want something else? No problem, if the package isn’t send yet, you can cancel your order. Send an email to firstname.lastname@example.org or call +31 (0)88 20 51 036.
Your order will be packaged with the utmost care and sent to your specified delivery address. The shipment will be sent in the Netherlands and Belgium with PostNL. European shipments will be shipped with DHL Parcel Connect. Shipments outside Europe will be delivered by a local shipping company.
You can track your order with a Track and Trace-number that you automatically receive by email from us. If you are not at home at the time of delivery, the deliveryman can deliver the parcel to your neighbours or to a pick-up point in your area. In some cases the parcel will be offered again the next working day. Unfortunately, we have no influence on this.
Delivery conditions in the Netherlands and Belgium
- Delivery with PostNL
- Ordered before 15:30, delivered next business day.
- Orders placed on Friday evening and the weekend will be processed and shipped on Monday
Delivery conditions in England
- Delivery with DHL Parcel Connect
- Delivered Duty Paid (DDP) - We handle all duties, taxes, and fees
Delivery conditions other countries
- European shipments will be shipped with DHL Parcel Connect
- Outside Europe, shipments are delivered by a local shipping company
- The delivery time depends on the country
- Click here for the delivery time for foreign shipments
Due to public holidays, you must take into account a longer processing time in order to avoid any disappointment. We will communicate via our webshop when we are closed.
Duties and taxes
Please note: For orders shipped to an address outside the EU, import duties and taxes may be possible when shipping to the specified delivery address. You are responsible for paying these import duties and taxes. We would like to point out that Buddha to Buddha has no control over these costs and, because these differ per country, Buddha to Buddha cannot predict the amount. Buddha to Buddha recommends that you contact the special customs for further information.
Products with engraving
Items with an engraving are not covered by the conditions for exchange and return. These items are custom made after engraving and can therefore not be exchanged and / or returned.
Please note: Due to Brexit, orders from the UK will not be shipped for the time being.