After receiving your order, Buddha to Buddha will process your order. The items that are in stock will be delivered directly. Should the unexpected occur that, despite the words "in stock", the product is not available (this might occur in the exceptional case of two equal orders), we will contact you immediately. You will be informed about the expected delivery, or maybe you have seen an alternative product. If an item is not deliverable right away, than you will be informed by email about the expected delivery time. Did you ordered a wrong item or you want something else? No problem, if the package isn’t send yet, you can cancel your order. Send an email to firstname.lastname@example.org or call+31 (0)88 20 51 036.
If you order before 3:30PM (CET), you will receive the order the next business day (within the Netherlands and Belgium). Your order will be packaged with the utmost care and sent to your specified delivery address. The shipment will be handled by PostNL and will be sent by registered mail. You can track your order with a Track and Trace-number that you automatically receive by email from us. If you are not at home at the time of delivery, the deliveryman can deliver the parcel to your neighbours or to a pick-up point in your area. In some cases the parcel will be offered again the next working day. Unfortunately, we have no influence on this.
Delivery conditions in the Netherlands and Belgium
- Delivery with PostNL
- Orders placed on working days before 15:30 hours, will be delivered the next working day.
- Orders placed on Friday evening and the weekend will be processed and shipped on Monday.
Delivery conditions other countries
- Delivery with PostNL
- The delivery time depends on the country
- Click here for the delivery time for foreign shipments
Please note: Due to COVID-19, shipments to foreign countries may be delayed. We cannot give an indication of the delivery time.
Due to Brexit, orders from the UK will not be shipped for the time being.
Due to public holidays, you must take into account a longer processing time in order to avoid any disappointment. We will communicate via our webshop when we are closed.
Duties and taxes
Please note: For orders shipped to an address outside the EU, import duties and taxes may be possible when shipping to the specified delivery address. You are responsible for paying these import duties and taxes. We would like to point out that Buddha to Buddha has no control over these costs and, because these differ per country, Buddha to Buddha cannot predict the amount. Buddha to Buddha recommends that you contact the special customs for further information.